Contact us

Auto-inform calls:

022100003

National calls:

090599999

*note the call to this number is charged with 60 MDL per minute including VAT.

For international calls:

+37322022777

Feedback Form:

Choose the subject*



Ticket Number

Name and surname*

Contact number*

Email adress*

Add files (copy of the passenger's passport)*


Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

Your message*

I allow the processing and storage of personal data

Company name*

Last name and first name of the contact person*

Contact number*

Email adress*

Your message*

I allow the processing and storage of personal data

Ticket Number

Name and surname*

Contact number*

Email adress*

Add files (copy of the passenger's passport)


Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

Your message*

ATTENTION! By filling out this form, I agree with the tariff rules applied in the ticket.
I allow the processing and storage of personal data

Ticket Number

Name and surname*

Contact number

Email adress

Add files (copy of the passenger's passport)


Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

Your message*

ATTENTION! By filling out this form, I agree with the tariff rules applied in the ticket.

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Add files (copy of the passenger's passport)


Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

Your message*

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Your message*

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Add files (copy of the passenger's passport)


Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

Your message*

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Add files (copy of the passenger's passport)


Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

Your message*

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Your message*

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Your message*

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Your message*

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Add files (official letter)*
`





Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

Your message*

I allow the processing and storage of personal data

First name and last name of the contact person*

Contact number

Email adress

Your message*

Add files (official letter)*






Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Add copy: passport, ticket, bill of payment (proof of payment)



Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

Your message*

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Your message*

Below, attach files






Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Add files (a copy of the supperted cost confirmation receipt, the document confirming the refusal to board airlines)






Supported File Formats: txt, doc, docx, excel, ods, zip, pdf, png, jpg, odt
The file size should not exceed 3 MB

Your message*

I allow the processing and storage of personal data

Company name

Last name and first name of the contact person

Contact number

Email adress

Your message*

I allow the processing and storage of personal data

Ticket Number

Name and surname

Contact number

Email adress

Your message*

I allow the processing and storage of personal data

Company name

Last name and first name of the contact person

Contact number

Email adress

Your message*

I allow the processing and storage of personal data

FLYONE Legal address: MD-2026, 80/3 Dacia bd., mun.Chisinau, Republic of Moldova

Ticket Office in the Chișinău International airport: arrival hall, office 25

Airline Representative office in the Chișinău International airport: arrival hall, office 26

In order to improve the quality of receiving calls from passengers of the airline, to ensure monitoring and to control the effectiveness of airline’s feedback on received calls, as well as in order to reduce the time consumed on processing each phone call, starting with 04.08.2017, FLYONE airlines establishes an uniform procedure for receiving requests from its passengers or potential partners, mentioned on the official website www.flyone.md, in the section “Contact us”.

Starting with August 4, 2017, any request addressed to FLYONE, should be made by filling in the appropriate form in the “Contact us” section, with the obligatory condition of filling in all the mandatory fields.

In accordance with airline’s internal standard, all requests which do not comply with the above mentioned procedure, will not be considered by the airline, and the sender will be informed about the need to submit an application on the official website of the airline, in the section “Contact us”.

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