News

December 18, 2018

FLYONE ANNOUNCES THE LAUNCH OF A NEW FLIGHT CHISINAU – LONDON

FLYONE announces the launch of a new flight route from Chisinau to London. The new destination will add value to company services by making it possible for FLYONE passengers to visit their relatives more often and by offering opportunities to explore new tourist attractions. Therefore, this destination will significantly contribute to increasing passengers' satisfaction by making the capital of Great Britain more accessible."By launching direct flights to London, FLYONE intends to offer new horizons to passengers and the opportunity to visit their families and friends as often as possible. We appreciate our collaboration with London Southend Airport and are convinced that we will offer our passengers a safe, comfortable and affordable flight alternative," said Mircea MALECA, General Director of FLYONE."London Southend is delighted to welcome FLYONE passengers to our rapidly growing airport. Passengers will be able to take advantage of our fast and efficient terminal and excellent transport links, including a train station next to the airport offering regular trains to the center of London in under an hour," mentioned Glyn JONES CEO, London Southend Airport.Starting from 19th July 2019, direct flights to London (SEN) will become more affordable. The price for a one-way ticket starts from 69 euros. The flights will be operated twice a week on Tuesdays and Fridays. Chisinau KIV 20:45 Departure → London SEN 21:50 ArrivalLondon SEN 22:40 Departure → Chisinau KIV 03:40 ArrivalThis destination is the 12th in the company's portfolio and it will be operated by an Airbus A319 aircraft. FLYONE provides safe, comfortable and affordable flights to the most important destinations in Europe and Russia, which are provided by a highly professional, operational, technical and financial staff. We would like to remind that FLYONE was launched in 2016 and currently operates direct flights to 12 destinations, 7 regular routes and 5 charter routes: London, Moscow, Parma, Verona, Dublin, Lisbon, Paris, Antalya, Heraklion, Izmir, Sharm El Sheikh, Bodrum.Tickets can be booked through the official website www.flyone.md, as well as in authorized agencies, both on the territory of the Republic of Moldova and abroad.

November 26, 2018

FLYONE and Utair passengers can register baggage up to the final destination point for connecting flights

FLYONE is continuously improving passengers’ comfort as one of its priorities, through close cooperation with our airline partners and other service providers.Therefore, we inform you that FLYONE and UTair passengers are now able to register their baggage up to the final destination point for connecting flights with a stop in Moscow, Vnukovo Airport.As a result, passengers will no longer need to register their baggage at Vnukovo Airport in Moscow to transport it to the last destination (with Utair) throughout the Russian Federation and the Euro Asian Union. With our new improved connectivity, registration can be done in the airport of the first boarding point.Similar to all our projects, FLYONE tends to implement practical solutions that will help deliver high-quality services and affordable prices to our customers.FLYONE provides safe, comfortable and affordable flights, towards the most important destinations in Europe and Russia, which is ensured by the professional operational, technical and commercial staff. We would like to remind that FLYONE was launched in 2016 and currently operates direct flights to 11 destinations, 6 regular routes and 5 charter routes: Moscow, Parma, Verona, Dublin, Lisbon, Paris, Antalya, Heraklion, Izmir, Sharm el-Sheih, Bodrum.Tickets can be booked through the official website www.flyone.md, as well as in authorized agencies, both on the territory of the Republic of Moldova and abroad.

October 15, 2018

FLYONE announces new changes to call-center charges

Dear passengers,FLYONE airline informs you that we are introducing new options to communicate with our customers and partners. Our new ways of communication will significantly improve our services and communication experience with FLYONE's representatives.First of all, we would like to inform you that our web site is the main source of information about company's services and news. You are able to find, all the information regarding our services, regulations and general transport rules in FLYONE and INFO compartments. Also, FLYONE has created a list with the most frequent questions. In addition, FLYONE provides an opportunity to contact us via e-mail by completing the feedback form.Starting from 29 October FLYONE’ introduces a new voice information service about our services and rules. The service is free of charge by contacting the phone number (022) 100 003.At the same time, we inform you that in order to contact a call center operator, a special line has been created at 090599999. In this regard, we inform you that national incoming calls from mobile and fixed networks, to this number will be charged. Please be informed that call to the premium rate number are charged with 60 MDL per minute. Continuing the call will constitute the subscriber's agreement to pay the specified fee.For clients and partners outside the Republic of Moldova, a separate number has been allocated. Thus, to contact a call-center operator please call us at +373 22 022 777.

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