News

October 15, 2018

FLYONE announces new changes to call-center charges

Dear passengers,FLYONE airline informs you that we are introducing new options to communicate with our customers and partners. Our new ways of communication will significantly improve our services and communication experience with FLYONE's representatives.First of all, we would like to inform you that our web site is the main source of information about company's services and news. You are able to find, all the information regarding our services, regulations and general transport rules in FLYONE and INFO compartments. Also, FLYONE has created a list with the most frequent questions. In addition, FLYONE provides an opportunity to contact us via e-mail by completing the feedback form.Starting from 29 October FLYONE’ introduces a new voice information service about our services and rules. The service is free of charge by contacting the phone number (022) 100 003.At the same time, we inform you that in order to contact a call center operator, a special line has been created at 090599999. In this regard, we inform you that national incoming calls from mobile and fixed networks, to this number will be charged. Please be informed that call to the premium rate number are charged with 60 MDL per minute. Continuing the call will constitute the subscriber's agreement to pay the specified fee.For clients and partners outside the Republic of Moldova, a separate number has been allocated. Thus, to contact a call-center operator please call us at +373 22 022 777.

July 02, 2018

FLY ONE expands opportunities of web check-in.

FLY ONE airline continues to improve its services and for the comfort of its Passengers expands the list of airports from its route network where web check-in is available on departing flights. We are glad to announce that since July 3, web check-in is available on flights departing from Lisbon. Lisbon Humberto Delgado Airport (LIS) became another one destination of the FLY ONE’s route network where web check-in is active for departing flights (Chișinău, Birmingham, Dublin, Sankt-Petersburg, Moscow (Domodedovo) Moscow (Vnukovo), Voronej, Parma, Verona)Web check-in service on the official FLY ONE’s web site www.flyone.md being very user friendly and comfortable has a lot of advantages. Passenger has opportunity to check-in being at home or at office. Web check-in starts 24 hours prior to the departure time and close 4 hours prior to departure. Within web check-in Passenger can choose not only comfortable place on board of aircraft, but also buy additional service of FLY ONE. Arriving at the airport with printed boarding pass, having hand baggage only, FLY ONE’s passengers don’t need to contact the airport desk waiting in the queue and pass immediately to the gate for boarding, passing the border and aviation security control. Web check-in at the all airports of route network is one of the priority target for FLY ONE providing for its passengers a comfortable travel.FLY ONE airline – fast growing air carrier on the Moldovan air market with the route network covering 9 regular destinations: Birmingham, Dublin, Lisabona, Paris, Moscow, Sankt-Petersburg, Verona, Parma, Voronej and also 4 seasonal charter routes: Antalya, Izmir, Heraklion, Bodrum. Fleet of the first private Moldovan airlines based on Airbus A320 Family and includes three A320. Within first eight months of 2017, FLY ONE airlines holds more than 18% of the total number of passengers served in the international airport of Chisinau. Tickets can be purchased on official web site www.flyone.md or via authorized travel agencies as in Republic of Moldova and abroad.

May 08, 2018

Tiraspol, FlyOne’s new aircraft!

Today, May 8, 2018, Fly One’s fleet has increased by another aircraft.The new Airbus A320 is the third number owned by the company and has the registration number ER-00003. Traditionally, besides the registration number, the aircraft also received a name – Tiraspol.With a capacity of 180 seats, a maximum flight distance of 5700 km and a cruising speed of 840 km / h, the new aircraft comes to serve regular and charter flights over medium and long distances.Tiraspol’s acquisition of the aircraft is part of the company’s development strategy started in 2016 and will allow Fly One to open new routes, ensure passenger comfort and safety, and a high index of punctuality.We remind that in 2017, according to OAG reports, the punctuality of FlyOne has reached a new level exceeding 90%!General Manager of the company, Mircea Maleca, said that due to the new acquisitions, Fly One can boast the most tiniest fleet of aircraft in all the existing airlines in the Republic of Moldova. Moreover, with the refueling of the fleet, the company proposes that, in 2018, the market share of the total number of passengers served by Chisinau International Airport will increase from 19% in 2017 to 30%!Today, Fly One operates 9 regular flights: Birmingham, Dublin, Lisbon, Paris, Moscow, St. Petersburg, Verona, Parma, Voronezh, as well as 4 charter flights: Antalya, Izmir, Bodrum and Heraklion. The company’s aircraft fleet includes three comfortable Airbus A320 aircraft and an Airbus A319 aircraft.Fly One tickets can be purchased at the company’s website, www.flyone.md, at the company’s representative offices and at Chisinau International Airport.

January 29, 2018

FLY ONE airline has started air ticket sales on the summer navigation season

TEST FLY ONE airline has started its sales on the summer navigation season for the period from March, 25 of2018 until October, 27 of 2018 included.During summer season FLY ONE will operate regular flights on the 11 destination of its route network:Paris, Verona, Parma, Moscow (Vnukovo and Domodedovo), St.Petersburg, Voronezh, Dublin, Lisbon and Birmingham.FLY ONE offers for its passengers not only convenient schedule of flights but also a very attractive ticket price that can be purchased on official web site www.flyone.md and via authorized travel agencies in Republic of Moldova and abroad:Paris (Charle de Gaulle) – On Mondays, Wednesdays, FridaysVerona – On Mondays, Wednesdays, FridaysParma – On Tuesdays, Thursdays, SaturdaysMoscow (Vnukovo) – Daily flights, 3 times per dayMoscow (Domodedovo) – Daily flightsSt.Petersburg – On Mondays, Wednesdays, Fridays, SundaysVoronezh – On Mondays, FridaysDublin – On Tuesdays, Thursdays, SundaysLisbon – On Tuesdays, SaturdaysBirmingham – On SaturdaysIt is worth noting that due to the high quality of provided services, convenient schedule and attractive prcies of travel, FLY ONE airline confidently occupies one of leading places on volume of passenger traffic registered in Chisinau International Airport. So, by the end of the year 2017 FLY ONE carried of 500 thousand passengers, holding 18% shares of air market in the Republic of Moldova.Despite the fact that the FLY ONE is a young airline, its services has been appreciated by transfer passengers travelling from the Russian Federation on the European route network of FLY ONE through Chisinau International Airport. Number of transfer passengers of first private airline in Moldova exceeded 10 thousand in 2017. Starting its ambitious plans in 2018, FLY ONE plans to increase this number 3 times, due to the convenient connections to its daily flights to/from Moscow with flights to European destinations, providing for its transfer passengers connection time not more than 50 minutes in the Chisinau airport.Significant event for FLY ONE in 2018 will be fleet replenishment with two new Airbus A320 aircrafts, becoming the final stage of the fleet formation for the period of 2016-2018.

October 21, 2017

NEW AIRCRAFT AIRBUS A319 JOINED FLEET OF FLY ONE

October 21, 2017 FLY ONE expanded its fleet with new aircraft Airbus A319 arrived at the carrier’s base airport Chisinau in the branded livery with registration number ER-00002. Following good tradition FLY ONE called the aircraft with personal name – CHISINAU. Seating capacity of new aircraft is 144 economy seats. Main specifications of A319 are: flight range with a maximum payload – 6800 km, maximum speed – 890 km/h, flight altitude – 11,9 km. It is already a second aircraft joined to FLY ONE’s fleet in this year according to the carrier’s fleet formation program planned for the 2017.Debuting only one year ago on the Moldovan air market FLY ONE develops dynamic steps (for the first nine months f the current year FLY ONE holds 19% of the total passengers served in Chisinau airport), gaining the confidence and loyalty of the passengers, while maintaining a high level of punctuality of its operations (according to monthly report of independent expert in the aviation industry – OAG (Official Aviation Guide of The Airways) FLY ONE punctuality in September 87,6% https://www.oag.com/monthly-on-time-performance holding leading position from airlines registered in Republic of Moldova.“The successful implementation of our fleet expansion program will allow us not only to expand our route network but also to increase the frequency of our flights on the destinations where we see existing demands. Of course, based on our own fleet we will continue to offer our Passengers attractive prices making the air travel more affordable, already more then 370 thousands passengers within the 9 months of current year already chose us a carrier” – said General Director of FLY ONE – Mircea MALECAFLY ONE airline – fast growing air carrier on the Moldovan air market with the route network covering 13 regular destinations: Birmingham, Valencia, Barcelona, Dublin, Lisbon, Paris, Moscow, St.Petersburg, Milan, Rome, Verona, Venice, Parma and also 4 seasonal charter routes: Antalya, Izmir, Heraklion, Rodos. Fleet of the first private Moldovan airlines includes one Airbus A320 and one Airbus A319. Tickets can be purchased on official web site www.flyone.md or via authorized travel agencies as in Republic of Moldova and abroad.

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